[chatnsn]

I've got the gamecreate client installed on two dedicated servers. I logged one off earlier to free up some memory, and now the gameservers won't restart.

it just gets as far as checking booking performance id, then goes back to recieved ping request.

Additionally, I tried logging into my account earlier to restart the servers by going to http://eu.gamecreate.com/admin/Login.aspx

I selected my domain from the list, entered my username and password, and got 'incorrect username or password'

Fair enough I thought....i'll just reset my password. There is no link to do that on the login page though.

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[Andrew]

Hi,

Ensure the host logs in correctly and becomes a 'blue' icon in your GameCreate website.

Then click 'Stop' on the server, make sure the status says 'Stopping'.

Make sure the host that server is on is Online (blue computer icon, not red).

"I selected my domain from the list, entered my username and password, and got 'incorrect username or password' "
Try visiting your domain url (http://<domain>.eu.gamecreate.com) and using the Lost Password page there.